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Complaints - advocacy: Outline
Provision of an advocate who can act on behalf of a customer who has made a complaint about one or more services provided by the local authority. The advocate's task is to represent, where necessary, their partner's views and interests as if they were their own.
AvailabilityNormal office hours Mon - Fri 9am - 5pm (except public holidays)
Contact: Committee and Member Services
Department: Legal and Democratic Services
Telephone: 01706 252423Rossendale Borough Council, Futures Park, Bacup, Rossendale, Lancashire, OL13 0BB