Rossendale Borough Council
New website customer registration

The Council is due to launch a new website on 09/08/2017. Please note that all customers who have previously registered on our existing site will need to re-register on the new site.

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Complaints - procedure: Outline

We want to know your views on how we can improve services and when we have exceeded expectations. We welcome your enquiries and want to hear when things may be going wrong. We will listen and we will then try to put things right.
A copy of the Customer Feedback Form and Complaints Procedure can be found here.


Normal office hours Mon - Fri 9am - 5pm (except public holidays)

Contact: Complaints

Telephone: 01706 217777

Town Centre Offices, The Business Centre, Bacup, Rossendale, Lancashire, OL13 0BB

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