Rossendale Borough Council
New website customer registration

The Council is due to launch a new website on 09/08/2017. Please note that all customers who have previously registered on our existing site will need to re-register on the new site.

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Council tax Support : Outline

Important notice - Council Tax benefit has changed

What has changed?

From 1st April 2013, the national scheme of Council Tax Benefit was abolished and replaced with a local Council Tax Support scheme run by Rossendale Borough Council.

The government reduced funding for the new scheme and this meant it was not possible to award the same amount of help towards the cost of council tax from April 2013.

If any of your circumstances change you must tell us immediately, in writing. It is an offence not to report changes quickly and may result in you paying back large overpayments.

Additional Information

You must tell us about the following changes:- Please tell us if there are changes to the money you get, for example:

  • you start or stop getting Income Support or Job Seekers Allowance (income based)
  • you start or stop getting Tax Credit
  • the money you or your partner gets increases or decreases
Please tell us if there are changes in your home, for example:
  • you change your address
  • the number of people in your home changes - for example, someone has a baby
  • a partner comes to live with you
Please tell us if there are other changes, for example:
  • you, or your partner, go into hospital for more than 6 weeks
  • you, or your partner, become a student, or stop being a student

We are currently consulting on our Council Tax Support Scheme for 2017/2018. For further information and to take part please click here.


Normal office hours Mon - Fri 9am - 5pm (except public holidays)

Contact: Council Tax

Telephone: 01706 217777

Council Tax Department, Rossendale Borough Council, PO Box 104, Bacup, Lancs, OL13 3BU

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