Rossendale Borough Council
New website customer registration

The Council is due to launch a new website on 09/08/2017. Please note that all customers who have previously registered on our existing site will need to re-register on the new site.

A to Z

New Claim - Housing Benefit: Outline

Housing Benefit is administered by Local Authorities to help people on low incomes pay for rent/council tax. It is a means tested benefit. We take into account your income, capital, other people in the household and their income and whether you or your family have any special circumstances such as illness or disability, when assessing your claim.

Please find our online Benefits forms here.


Normal office hours Mon - Fri 9am - 5pm (except public holidays)

Contact: Benefits Department

Telephone: 01706 217777

Benefits Department, PO Box 104, Futures Park, Bacup, Lancashire, OL13 3BU

Begin to type the name and select from the appearing choices.