Report Hidden Letting Fees
Reporting any hidden fees
From 1 November 2013 all letting agencies in England, Wales and NI must provide information upfront on what fees they charge, in their ads (in print and on their own websites).
This new Advertising Standards Authority (ASA) requirement doesn't stop agencies charging sky-high fees - but it does mean they have to tell you about them upfront. And we think they should stick to the rules.
That's where you come in. Tell us every time you come across fees that haven't been advertised - and we'll pass it on to the ASA to take action.
Please do not report any adverts listed on property portal sites (such as Rightmove, Zoopla and Primelocation) as they are exempt from this requirement.