Rossendale Borough Council

Benefits

Find information on Council Tax and Housing Benefits

Information on eligibility for Council Tax and housing benefits. You can also use the Benefits Adviser service to check if you are eligible for benefits.

Make a benefit claim 

Find out more information about making your claim.

Make a benefit claim online

The online Housing Benefit/Council Tax Support claim form has been specially designed to be easy to fill in.

The form is secure and all your information can only be accessed using a unique reference number. Please make a note of your unique reference number.

It may look long, but the form will help and guide you as you work through it, to ensure you only fill in the parts that are relevant to you and your claim. This makes it much easier to fill in than a paper form.

The form checks for errors and highlights anything you have missed.

You will need to take in the documents to support your claim, to the One Stop Shop at Futures Park or you can post in your supporting information to Rossendale Borough Council, ADMAIL ADM 4005, Rossendale BB4 4ZR.

The Benefits team does receive quite a substantial number of forms with missing claim information and therefore have to write to the customer to gather the missing items. We cannot calculate your claim until we receive your supporting documentation.

Benefits calculator

If you think you are entitled to housing or council tax benefit you can use the Online Benefits Calculator. Please not that it should be used as a guide only.

Report a change in circumstances

You must inform us straight away if you have had any change in circumstances that may affect how much benefit you are entitled to.

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Report benefit fraud

If you think someone is receiving benefits they are not entitled to, please report it using our report benefit fraud online form.

Find out about all other types of benefit

Use the Directgov website to find out about all benefits and financial support.


Telephone: 01706 217777

Benefits Department, PO Box 104, Futures Park, Bacup, Lancashire, OL13 3BU

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