Personal Visits

One Stop Shop
Rossendale Borough Council
Town Centre Offices
Lord Street
Rawtenstall
Rossendale
BB4 7LZ

Our opening hours are 8.45am to 5.15pm Monday to Friday (9:15am on Tuesdays due to staff training)

(Visiting us? Location map and travel details).


Emergency Contacts

For Council emergencies at evenings, weekends and over the holiday periods when the offices are closed:

Call 0845 300 6478

For Housing emergencies such as repairs at evenings, weekends and over the holiday periods when the offices are closed:

Call 0800 707 6666

If you are homeless in an emergency at the weekend or when the offices are closed:

Call 01706 252578


By Post

Rossendale Borough Council
The Business Centre
Futures Park
Bacup
Rossendale
OL13 0BB

Telephone: 01706 217777

Email: generalenquiries@rossendalebc.gov.uk

You can also contact us directly using the feedback form.