Frequently Asked Questions
Q: Will a customer/landlord be able to appeal against a council's decision that the landlord should not be able to receive HB on the customer's behalf, i.e. as an "agent"?
No. The decision can not be appealed as it is made under regulation 94(3), however, 94(3) is subject to regulations 95-96 and as such any decision made under these regulations can be appealed.