Rossendale Borough Council
New website customer registration

The Council is due to launch a new website on 09/08/2017. Please note that all customers who have previously registered on our existing site will need to re-register on the new site.

Online forms: Freedom of Information Act - Request for Information

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You can use this form to request information held by Rossendale Borough Council.

Information relating to an individual is governed by the Data Protection Act 1998, and requests for information of this type need to be submitted on a Personal Information Request form which can be printed from our web site or obtained from any Council Reception.

Processing Your Request

Your request will be processed within 20 working days, unless we need further details from you to enable the council to identify and locate the information requested. If a fee is applicable, process times may be increased. We will notify you via the contact details you provide, should a delay be expected.

Fees and Payments

Most information will be supplied free of charge, however payments can be requested by statute, policy or local agreement, or if the council will incur unreasonable costs. We will notify you if a charge is applicable upon receipt of your application, and your request will be processed upon receipt of payment.

Some types of information are available under the Council's Publication Scheme.