Information about Coronavirus (COVID-19)

Maintaining the safety of everyone in the district is our top priority and we're working with our partner organisations to closely monitor developments.

Information about how we're responding and the latest guidance for the North West of England

Extra help with your housing costs

How to apply

You can download the Housing and Council Tax Discretionary payments application form and guidance notes fill in the sections relevant to your request and return to the address on the form.

You will need to give us as much detail as possible about your situation in order for us to make a decision regarding your request. You will be asked to provide full details of your income and expenditure, and provide proof of the amounts declared. The Council’s Housing Options Team can help you apply for a Discretionary Housing Payment. Please visit helpwithhousing an officer will call you back and assist with your application.

Before we consider awarding a discretionary payment, we will check that you have claimed all other benefits you are entitled to and that they are being paid correctly. We will also look at the information provided on your application form and your personal circumstances. When we have made a decision, we will write and let you know.

As these payments are discretionary, there is no formal right of appeal.  However, you may request reconsideration within one month of the date of the notification letter. A decision can also be looked at again if you give us any new information, if your circumstances change or whenever we consider it to be appropriate.

If you require any assistence or have any queries please contact us on the details below.