Information about Coronavirus (COVID-19)

Maintaining the safety of everyone in the district is our top priority and we're working with our partner organisations to closely monitor developments.

Information about how we're responding

Help with housing

Due to the Covid-19 pandemic our offices at Futures Park are closed. 

We are delivering our services as normally as possible via email and telephone whilst working from home. There may be a delay in responding to your enquiry.

If you wish to contact the Housing Options Team please complete referral form below.

If you are unable to complete the online form please call 01706 252555 during office hours.

If you would like to speak with a member of our team please complete our referral form we will be in contact within 3 working days, if you are homeless tonight we will contact you as soon as possible.

Alternatively you can email [email protected] to book an appointment, opening hours are Monday to Friday 10am-4pm.

If you are referring someone else for help with housing please complete our referral form

Before we can assist we will need to check you are Eligible for our help. So you will need to bring, email or send indentification for yourself and your partner. At least one of the following; Current Passport, Full Drivers Licence, Birth Certificate, Identification Card, National Insurance Number, Benefit Letter(s), Wage Slips, Birth Certifcate, EU Settlement Scheme letter or valid Visa

If you are in need of emergency housing outside of office hours, please call: 0300 222 5946

 

Help With Housing