Information about Coronavirus (COVID-19)

Maintaining the safety of everyone in the district is our top priority and we're working with our partner organisations to closely monitor developments.

Information about how we're responding and the latest guidance for the North West of England

Council Offices - One Stop Shop

Name
One Stop Shop
Address
Rossendale Borough Council, The Business Centre, Futures Park, Bacup, OL13 0BB
Telephone
01706 217777
Website
http://www.rossendale.gov.uk
Email
[email protected]
Details
The One Stop Shop is a face to face walk in centre that deals with a variety
of Council enquiries, suggestions, requests and complaints.

It has generically trained customer service advisors who strive to respond to
as many queries as quickly and efficiently as possible.

Accessibility - The One Stop Shop is fully compliant with the Disability Discrimination Act and includes a Loop facility, Language Line and access to British Sign Language interpreting services.

Our opening hours are 9.00am to 4.00pm Monday to Friday by appointment only. To make an appointment for Revenues and Benefits please call 01706 217777 option 1. The appointment service will commence from the 15/6/2020, this service may change depending on the COVID situation.
Location