- One Stop Shop
- Rossendale Borough Council, The Business Centre, Futures Park, Bacup, OL13 0BB
- 01706 217777
- [email protected]
The One Stop Shop is a face to face walk in centre that deals with a variety
of Council enquiries, suggestions, requests and complaints.
It has generically trained customer service advisors who strive to respond to
as many queries as quickly and efficiently as possible.
Accessibility - The One Stop Shop is fully compliant with the Disability Discrimination Act and includes a Loop facility, Language Line and access to British Sign Language interpreting services.
Our opening hours are 9.00am to 4.00pm Monday to Friday by appointment only. To make an appointment for Revenues and Benefits please call 01706 217777 option 1. The appointment service will commence from the 15/6/2020, this service may change depending on the COVID situation.