Council Offices - One Stop Shop
One Stop Shop
Rossendale Borough Council, The Business Centre, Futures Park, Bacup, OL13 0BB
The One Stop Shop is a face to face walk in centre that deals with a variety
of Council enquiries, suggestions, requests and complaints.
It has generically trained customer service advisors who strive to respond to
as many queries as quickly and efficiently as possible.
Accessibility - The One Stop Shop is fully compliant with the Disability Discrimination Act and includes a Loop facility, Language Line and access to British Sign Language interpreting services.
Availability - Our opening hours are 8.45am to 5.00pm Monday to Friday (9.15 am Tuesday due to staff training)