Information about Coronavirus (COVID-19)

Maintaining the safety of everyone in the district is our top priority and we're working with our partner organisations to closely monitor developments.

Information about how we're responding

Apply for Housing Benefit and Universal Credit

How to apply for Universal Credit

Universal Credit is gradually being rolled out across the borough and includes help to pay your rent.

If you receive Universal Credit you cannot receive housing benefit.

Not everyone can apply for Universal Credit at this time. To check whether you can claim Universal Credit you need to make a claim online.

Make a claim for Universal Credit

It takes between 20 and 40 minutes to complete your online claim, so please make sure you have enough time to complete your application.

You cannot save the online application and go back to it later.

If you need help and advice about your application for Universal Credit, call the Universal Credit helpline on 0345 600 0723.

Citizens Advice also offer support in making claims for Universal Credit