Performance Management is very important to us. We are committed to improving on an on-going basis how we operate and to improving the services we deliver to our residents and visitors.
In order to make decisions about how we can most effectively manage the services we provide, and to account for their performance, we use accurate and reliable data and information.
We produce a Quarterly Integrated Performance Reports setting out information on how we are performing against our Corporate Business Strategy; this includes actions, performance indicators, risks and a summary of related financial information.
We are really proud of what we achieved in the last 12 months. This video will explain more about what we have done.