Homeless and housing options


Many people assume that being homeless just means sleeping on the street, this is not correct.

You are homeless if you have no permanent accommodation of your own, so you could be:

  • Sleeping rough
  • Staying on a friends floor or settee
  • Living in a hostel, bed and breakfast or refuge.

You could also be threatened with homelessness if you have your own home but are at risk of losing it for reasons such as:

  • Being asked to leave by your landlord or parents
  • Suffering domestic violence or harassment
  • Leaving the armed forces, prison or hospital
  • Getting into rent or mortgage arrears
  • Your relationship has broken down

We have a legal responsibility to help homeless people and their families by providing advice and information.

We only have a duty to accommodate those who are found to be unintentionally homeless, eligible for assistance, in priority need and able to demonstrate a connection to the local area.

This duty is under Part VII of the Housing Act 1996 as amended by the Homelessness Act 2002.

If you are homeless or about to become so:

We will try to prevent homelessness wherever possible. We can advise about different housing options, private renting, social housing and supported accommodation. We may be able to get temporary accommodation for you until permanent accommodation is found.

To speak with our team in hours please send an email with your name and telephone number to housingoptions@rossendalebc.gov.uk or visit our One Stop Shop at Futures Park, Bacup (OL13 0BB) or call 01706 252555. Opening hours are Monday to Friday 10am-4pm.

If you are in need of emergency help outside of office hours, please call: 07814 430784